We’ve Received Your Enquiry
Your request has been submitted successfully. A member of the WDMS team will review the information provided and contact you as soon as possible.
For urgent water damage, active flooding or sewage-related incidents, please call us directly rather than waiting for an email response.
What Happens Next?
We Review Your Enquiry
We check the type of issue, property location, affected areas, urgency and any photographs you submitted.
We Contact You
A restoration specialist will call or email you to clarify the situation and explain the most appropriate next step.
We Arrange the Right Response
Depending on the problem, this may involve emergency extraction, a moisture assessment, structural drying or a mould inspection.
You Receive Clear Recommendations
We explain the proposed work, expected process, documentation and any applicable costs before eligible non-emergency work begins.
Making an Insurance Claim?
For eligible restoration projects, WDMS can provide records that may assist communication with your insurer, broker, property manager or loss adjuster.
This may include damage photographs, moisture readings, equipment records, drying updates and a clear summary of the restoration work completed.
Why Property Owners Choose WDMS
Certified Water Damage & Mould Expertise
Restoration decisions are guided by recognised training, professional assessment and moisture evidence.
24/7 Emergency Response
Urgent calls are prioritised where water is actively spreading or creating a safety risk.
Free Moisture Assessment With Eligible Work
Understand what may be affected before committing to the next stage.
One Team From Water Damage to Mould
Extraction, structural drying, mould remediation and documentation remain coordinated.
Insurance-Ready Documentation
Eligible projects include clear records to help make the insurance process easier to manage.
Restored. Dried. Documented.
We do not simply remove visible water and assume the property is dry.
24/7 Emergency Response
Fast help to secure affected areas and reduce the risk of further property damage.
Free Initial Damage Assessment
Assessment of visible fire, smoke, soot and moisture damage with eligible approved restoration work.
Fire + Smoke + Water Restoration
Soot, odour and firefighting-water damage can be managed through one coordinated restoration process.
Insurance-Ready Documentation
Eligible projects can include damage photographs, moisture readings, scopes of work and restoration records.